UNCOVER
The quality of consultancy stands or falls with the underlying data.
Whether deliberate false entries, unintentional falsifications because of interviewer effects or real attempts to deceive – many things affect the quality of data.
An entire portfolio of quality assurance measures is employed, including elaborate supervision, on-site coaching, silent listening and other methods.
Although this control outlay is enormously time-consuming and expensive, it always remains selective. It is quality assurance through samples – not systematic quality management.
UNCOVER is different! Each manipulation of the dataset, each false entry, and each interviewer effect leaves a statistical fingerprint. Our software recognises this fingerprint, identifies the cases and lists them. Anomalies are holistically analysed on the level of the entire dataset and interviewer level, and are evaluated with a key figure system.
UNCOVER: Quality management in data acquisition. Quality is no accident!