References

„As an agency for real estate marketing, we searched for a professional partner to support the design, execution and analysis of tenant surveys for premium office buildings. Consilium quickly convinced us with strong ideas and conceptual approaches. The two-stage approach of qualitative interviews and a following online survey with focus on the main issues led to very interesting insights for our project. With the information from the tenant survey, we could further improve our communication strategy with the asset management and investors. Consilium mastered all the special challenges highly professionally and with a great focus on the customer.”

“We entered virgin territory in 2011 and conducted a mystery visitor campaign locally at the Wiesbaden Chamber of Commerce and Industry. Right from the outset, Consilium provided us with flexible and imaginative support in implementing the campaign. The consultancy scenarios in a public-sector organisation such as the Chamber of Commerce are different to those of a private-sector business. This was never a problem for the experts from Consilium. The success of the campaign and the findings we made proved to us that we had chosen the right partner.”

“In our company, Consilium enjoys an excellent reputation. I can always communicate evaluations from Consilium directly to management. For many years we have been relying on Consilium’s market research expertise both for mystery shopping and for our regular customer surveys.”

“We moved into new territory when we conducted a doctor and patient survey with Consilium. We had previously carried out the survey by ourselves, but this time we deliberately chose to work with an expert. Good service providers should always be problem solvers. Good service providers should always think with the client. Good service providers produce good work. We thank Consilium & Co for their outstanding contribution. The results of the survey strengthened us in our daily activities and pointed out the areas where we need to focus more in future.”

“We have been working with Consilium for almost 20 years now and have always been very satisfied. Consilium familiarised itself very quickly with our (then new) product area of mobile communications, and is highly pragmatic, fast, and nonetheless precise and reliable in day-to-day work. The presentation charts are not just dry numbers, but are presented in a target group-friendly way with clear, understandable results and action recommendations derived from them.”

“We came across Consilium when we were looking for a new market research institute for a project. We were particularly impressed by Consilium’s flexibility. During every phase of the project there was always a contact person available to provide us with timely information regarding problems, and offer possible solutions. The chemistry between Consilium and our company was simply perfect.”

“I have been working with Consilium since 2007. The contracted studies vary greatly – from completely standardised to studies that are highly complex in terms of both content and methodology. For this, we need a flexible organisation that is a master of both simple, technical issues as well as complex, statistical methods. The results are always clearly explained and presented in an understandable way. In addition, Consilium always listens, provides expert advice, and has a solution for all arising issues.”

“As a sales organisation without its own market research department in Germany, we require a reliable partner. Firstly, our partner must deliver the market research expertise that we don’t have in-house. What is important to us, is that our partner speaks our language and understands our industry. Most importantly, however, is that at the end of the day, the results are presented in such a way that we, as a company, can make a sound decision with regard to effective optimisations.
We have been placing our trust in Consilium for almost 20 years.”